etiquette

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Have you seen a decrease, increase, or generally the same amount of business etiquette knowledge in the workforce over the years?

Great question! Yes I have seen a GREAT increase in the need of business etiquette and protocol of knowledge in the workplace. There are several reasons for this. One, the

Being fired over the phone?? It happens more than you think. Is it a good idea?

Yahoo CEO Carol Bartz speaks at the Web 2.0 Summit Yahoo! Abruptly fired chief executive Carol Bartzon, Tuesday, September 7, 2011, ousting the most prominent female CEO in Silicon Valley. No

During a business meeting, if someone is crossing their arms does this mean they are shutting you out or they are not buying into what you are saying?

Experts themselves have different philosophies on the nuances of nonverbal communication. And although this is a very complex subject matter, let me simplify it for you so that you learn

The other day I had a meeting in a client’s office. She was at her desk. While I was taking notes I caught myself placing my pad flat on her desk. It felt awkward. Is there etiquette about taking notes?

When taking notes, be sure to ask your client if he or she minds. Place the notes where only you can see them. Do not use your client’s desk when

Understanding Modern Human Resources Management with Virginia Means

Recently I co-interviewed Virginia Means on the blog talk radio show, The Art of Image on Understanding Modern Human Resources Management with Virginia Means and how image and brand of

I recently had an interview. I was in the reception area with other and they were quit younger than me. When the receptionist asked us we wanted anything water, coffee or a soft drink, I said no, but a couple other candidates did. Am I missing something? Was that appropriate in the “new way of doing business”?

You did the right thing. You should NOT partake in any food or beverages. They will only get in your way. You should eat and drink prior to the interview.

I travel a great deal with my boss. I am a sales rep and the President of our company rode along with us on one occasion. I sat in the front as usual and my boss drove. I was told that I should have sat in the back seat, is this true?

Absolutely!! You are the junior in this case. Putting the President of your company in the back seat was a sign of disrespect. You should always defer to your seniors.