Yes, you should definitely give this attention. If you are a guest, then you need to take the host’s lead. If you have a take control type personality, remember you
Your email can give the look and feel of a “real” formal card by the words you choose to use; particularly how you open and close the letter. Your Salutation
Great question! Yes I have seen a GREAT increase in the need of business etiquette and protocol of knowledge in the workplace. There are several reasons for this. One, the
I don’t recommend using any abbreviations in emails, internal or external. Even if your emails become more like a conversation, instant back and forth dialogue, (almost like instant messaging). Texting
If you need to excuse yourself from a conversation, I think it is best to say you need to wash your hands and that you will be back in a
Yes, you should. It depends on the situation, which type. If they are going to make a decision in the next hour or so, then send an email. If they
You are correct. Misplacing your silverware or napkin will not make or break the deal. Knowing the rules let’s everyone know what is expecting of them. Imagine a society without
When meeting new people, immediately say, “Tom, it is nice to meet you.” The key here is really listening . For some reason, most of us do not listen to their name
First I would definitely let them know you need a quick response. Don’t over do it. If you cry wolf you may never get responses when you REALLY need one.
In business it is no longer male to female, but professional to professional. This does not mean that you cannot open the door for ladies. I think that opening a
Wow, that’s tough. It really depends on many variables. If you really do not have the time or the resources then you need to let them know in a professional
I believe that you should help anyone, male or female retrieve bags if they need help. I think “reading” the female would tell if you if you should or not.
Yahoo CEO Carol Bartz speaks at the Web 2.0 Summit Yahoo! Abruptly fired chief executive Carol Bartzon, Tuesday, September 7, 2011, ousting the most prominent female CEO in Silicon Valley. No
Webinars are becoming the norm for blending training. How you participate depends how much you get out of the information. If you are not structured, like myself, or so busy
With the XYZ generation, which I call the e-generation, yes, I have seen a big drop in business etiquette and protocol in the workplace. Largely because this generation has not
The rule is simple. The one who did the inviting should initiate the conversation of business. If you are hosting you should wait until after the order has been taken
Yes, there is. The rule is simple. You introduce the Junior person to the Senior person. But you say the most important person’s name first, in this case, the Senior
You should arrive at least 10-15 minutes prior to a meeting so that you can acclimate yourself to the surroundings and to settle down before your meeting. You do not
Business stationery is the lost art of communication. Using it today can really make you stand out to others. Hard copy correspondences are more likely to be read in today’s
Absolutely not! Using any type of profanity does not show maturity, in fact it is the opposite. Being too relaxed is not where one should be during an interview. Of