body language

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What do you recommend a person do to make sure they are doing the right things when giving a presentation?

Doing the “right things” is a big question when giving a presentation:-); however, there are some things you can do to help ensure that you present with confidence. It’s all

When a man and woman enters into a revolving door together (again at the airport), should the male let the female go first through those revolving doors? The problem with that is that the female ends up pushing those revolving doors (at least gets the revolving doors started). But then again, if the male goes first and starts the pushing, he has gone ahead of the female which seems counterintuitive to the “ladies first” protocol.

In business it is no longer male to female, but professional to professional. This does not mean that you cannot open the door for ladies. I think that opening a

What are some ways to stay aware of your body language? For example, body language is an important factor; however it may not be on your mind constantly while you are networking. Is there a way to help ourselves be more consciously aware of the message we are sending?

Self-Awareness is key here! We all have what I call “home base” with body language, in other words, what is natural to you. And we all have nervous habits or

The other day my boss was with me on a ride along during my sales calls. I introduced the two of the them but it didn’t seem right. Is there a right way to make a proper introduction?

Yes, there is. The rule is simple. You introduce the Junior person to the Senior person. But you say the most important person’s name first, in this case, the Senior

I was at a networking function and this one person tended to get too “close” when speaking with me and others. It made us a little uncomfortable. What is the rule-of-thumb when it comes to distance between people when doing business?

Whether you are doing business or socializing in our culture, (North America) the norm is what scientists call the “social” distance. This is about 4-5 feet distance between people, which

If everyone is sitting at the table for dinner or a meeting and a new guest walks into the room, should everyone stand upon noticing the guest entering? Does it matter whether the guest is male or female?

When someone arrives at the table, it is the responsibility of the host to stand and greet the guest. Be sure to say their name, have a good firm handshake

When arriving at the office for your interview, the appropriate protocol when introducing yourself to the receptionist is to state your full name, announce with whom you have the interview, the time of your appointment.

When greeting a receptionist for an interview appointment, you should state your full name first. For example, “Good morning (afternoon, evening), my name is John Smith and I have a

Nervous habits tend to me more prevalent when you are under pressure or stressed, particular in business meetings, interviews or giving a presentation. How can you reveal your nervous habits to maintain better control??

Nervous habits tend to surface when a person is under pressure or stressed; however, being nervous is normal. It is important to control them as much as possible. If you

I had a job interview and I kept fidgeting with my hands. I caught the interviewer “take note”. What’s the best way to avoid showing nervousness with my hands since that is the way I show it?

If you play with your hands, or tend to play with items when you are nervous, then do not allow your hands to touch. You can gently hold your wrist

During a business meeting, if someone is crossing their arms does this mean they are shutting you out or they are not buying into what you are saying?

Experts themselves have different philosophies on the nuances of nonverbal communication. And although this is a very complex subject matter, let me simplify it for you so that you learn

What is the best way I can sit during an interview? I often times feel too stiff. Any suggestions?

Having your lower and upper body facing directly to an interviewer gives you a more authoritative presence. Aside from your posture the position of the chair can impact your presence.

The other day I was waiting to see a client in their reception area. I took notice of what others were reading while waiting to be seen. One was reading a novel of some sort; the other was reading a People magazine. It was then I thought, what were they “saying” to their client by what they were reading. Does this have an impact on what others think just by what you are reading?

When waiting in the reception area for a meeting you should select literature about the company, such as a brochure or an annual report. If those are not available consider

When visiting a client’s office and you are waiting to be seen where should you place the items that you have brought with you?

When sitting, you need to be thinking about getting-up. This is very important because when someone comes to great you, (hopefully you can see them coming) you should be able

I read that having good eye contact is the most important part of an introduction. The other day my client introduced me one of their new team members. When being introduced, she had great eye contact but not a good handshake. So what is the most important? The whole thing made me uncomfortable. Any suggestions?

When being introduced to others you should begin looking them in the eye, while starting to smile, begin the dialogue of introducing yourself, while reaching to shake their hands and

When going to a client’s office for a meeting, is it best to sit on a sofa or a chair while waiting in the reception area? I heard chair but do not know the reasoning.

Actually neither of them should be your determining factor. You should sit facing where you believe where someone may be coming from to greet you. For example, if there is

You are having a meeting with your boss and you disagree with what is being said, you can either react or respond. What is your typical style?

Oftentimes when one feels that someone is questioning his or her knowledge or abilities he or she can get defensive without even realizing it. When one does this they are

If you are in a meeting with someone and they do not have good or consistent eye contact with you, that means he or she is not listening and it is time for you to change your approach.

Just because someone does not have consistent eye contact with you does not necessarily mean they are not listening or paying attention. In business meetings many are multi-tasking and are

There are those who listen and those who wait to talk. Which one are you?

Contrary to popular belief, having the gift of gab does not necessarily make you a good communicator. Listening is the key! When you listen, you can respond with answers that

During a meeting, it is not what you say, but how you say it that “really” matters.

How you say something has more meaning than what is actually said, and can even contradict the spoken words. Like lyrics to music, words without tone (music) cannot really be