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Business Impact:

  • Communicate more effectively with self, team members, and customers; internally and externally.
  • Build awareness by identifying strengths and personal traits.
  • Significantly influence attitude and professional outlook.
  • Increase self-confidence.
  • Enhance current communication skills.
  • Make the employee an asset to the organization as opposed to a distinct liability.
  • Produce advantageous effects on both the organization and the employee.

The participants will learn how to…

  • Reduce conflict and communication gaps within a team and others.
  • Recognize others Values and Behaviors as it relates to conversation and communication.
  • Understand one’s “comfort zone” and how to extend that “zone” for effective communication.
  • Define attributes as they relate to the employee’s job and team members.
  • Identify communication red-flags before they become costly.
  • Work independently and work with others.
  • Identify and relate to each of the four behavioral traits.
  • Understand what motivates the participants to do what they do and how that impacts the success and interaction with others.
  • Recognize that a conflict or being competitive is not necessary to resolve a disagreement or problem.
  • Listen more effectively when under pressure.
  • Experience success while communicating under stress.
  • Examine language barriers that can cause breakdowns in communication.
  • Recognize anxieties and frustrations that may be felt when communicating with others.
  • Utilize non-verbal communication when verbal communication is ineffective or restricted.
  • Illustrate the reality and usefulness of non-verbal communication.