Your email can give the look and feel of a “real” formal card by the words you choose to use; particularly how you open and close the letter. Your Salutation
Great question! Yes I have seen a GREAT increase in the need of business etiquette and protocol of knowledge in the workplace. There are several reasons for this. One, the
I don’t recommend using any abbreviations in emails, internal or external. Even if your emails become more like a conversation, instant back and forth dialogue, (almost like instant messaging). Texting
If you need to excuse yourself from a conversation, I think it is best to say you need to wash your hands and that you will be back in a
Yes, you should. It depends on the situation, which type. If they are going to make a decision in the next hour or so, then send an email. If they
When meeting new people, immediately say, “Tom, it is nice to meet you.” The key here is really listening . For some reason, most of us do not listen to their name
It definitely matters. You want to be sure that the correct person is sitting in the power seat. At a rectangle top, this would be the ends of the table.
First I would definitely let them know you need a quick response. Don’t over do it. If you cry wolf you may never get responses when you REALLY need one.
In business it is no longer male to female, but professional to professional. This does not mean that you cannot open the door for ladies. I think that opening a
Wow, that’s tough. It really depends on many variables. If you really do not have the time or the resources then you need to let them know in a professional
I believe that you should help anyone, male or female retrieve bags if they need help. I think “reading” the female would tell if you if you should or not.
Webinars are becoming the norm for blending training. How you participate depends how much you get out of the information. If you are not structured, like myself, or so busy
With the XYZ generation, which I call the e-generation, yes, I have seen a big drop in business etiquette and protocol in the workplace. Largely because this generation has not
Actually, how much time you spend with each person depends on the purpose of your attending the function. If you are there to meet as many people as possible, then 8-12
Yes, there is. The rule is simple. You introduce the Junior person to the Senior person. But you say the most important person’s name first, in this case, the Senior
You should arrive at least 10-15 minutes prior to a meeting so that you can acclimate yourself to the surroundings and to settle down before your meeting. You do not
Performance impacts your personal brand! Most of us think that performance is everything to your career. Sure, you have to perform to keep your job, but what distinguishes you from
Business stationery is the lost art of communication. Using it today can really make you stand out to others. Hard copy correspondences are more likely to be read in today’s
Absolutely not! Using any type of profanity does not show maturity, in fact it is the opposite. Being too relaxed is not where one should be during an interview. Of
Whether you are doing business or socializing in our culture, (North America) the norm is what scientists call the “social” distance. This is about 4-5 feet distance between people, which