Communications…conflict or resolution?
The biggest challenge today in Corporate America is lack of communication, which results in a low performance organization. If an employee cannot clearly communicate who they are and what they know to others, then they bring little value to a team or its organization. This is why many teams do not maximize their success potential.
When each team member knows why they do what they do and what they do best, only then can they be an asset to a team. Conclusion? Good communication enhances performance, and enhanced performance increases profits.
- Communicate more effectively with self, team members, and customers; internally and externally.
- Build awareness by identifying strengths and personal traits.
- Significantly influence attitude and professional outlook.
- Increase self-confidence.
- Enhance current communication skills.
- Make the employee an asset to the organization as opposed to a distinct liability.
- Produce advantageous effects on both the organization and the employee.
The participants will learn how to…
- Reduce conflict and communication gaps within a team and others.
- Recognize others Values and Behaviors as it relates to conversation and communication.
- Understand one’s “comfort zone” and how to extend that “zone” for effective communication.
- Define attributes as they relate to the employee’s job and team members.
- Identify communication red-flags before they become costly.
- Work independently and work with others.
- Identify and relate to each of the four behavioral traits.
- Understand what motivates the participants to do what they do and how that impacts the success and interaction with others.
- Recognize that a conflict or being competitive is not necessary to resolve a disagreement or problem.
- Listen more effectively when under pressure.
- Experience success while communicating under stress.
- Examine language barriers that can cause breakdowns in communication.
- Recognize anxieties and frustrations that may be felt when communicating with others.
- Utilize non-verbal communication when verbal communication is ineffective or restricted.
- Illustrate the reality and usefulness of non-verbal communication.